Customer reviews of Anslow Autos Ltd

By Donna F on 06 August 2020 | Verified purchase

Highly recommend, the staff aren’t pushy or trying to sell you the cars, they leave you in peace, but are there if you have any questions. This is the second car I have bought from them, and will definitely go back to them in the future

Reply from Anslow Autos Ltd on 06/08/20

Thank you for your kind words Donna, We were so happy to welcome you back for a second time and i am happy to hear that we delivered a great service once again. As always you are more than welcome to call us anytime you have a car related question and we can't wait to do business with you for a 3rd time in the distant future. Kind regards, Ray

By George W on 06 August 2020 | Verified purchase

My experience with Anslow Autos was a 5* plus experience. Excellent service, excellent cars, excellent customer service, excellently priced motors, excellent after sales service. Just an all round excellent experience. If you are looking for a quality car with quality service and aftercare service this is the place to go.

Reply from Anslow Autos Ltd on 06/08/20

Hi George, thank you for the fantastic review, we strive for excellence so to hear that we have reached it in so many different aspects of your experience with us is very pleasing. We look forward to welcoming you back when the time comes to change your car in the future. Thanks, Ray

By Laura G on 05 August 2020 | Verified purchase

The easiest and smoothest transaction. Nothing is too much trouble. Will definitely be recommending Anslow Autos!

Reply from Anslow Autos Ltd on 06/08/20

Thank you for your lovely review Laura, you were an absolute pleasure to deal with and it is great to hear that our sales process is easy and smooth for the customer, buying a car should be a joy and not a pain so i am so pleased that you got the experience that we intended for you. You are more than welcome to pop in anytime you need anything car related. Kind regards, Ray

By Dianne B on 04 August 2020 | Verified purchase

Beautiful showroom, we were welcomed with an extremely professional approach, excellent customer service. Friendly and made us feel at ease. Beautiful cars but at an realistic price.

Reply from Anslow Autos Ltd on 06/08/20

Thank you so much for your kind words Dianne, we pride ourselves on the quality of our showroom and the methods we use to prepare all of our cars and we are delighted that we made you feel at ease when purchasing your new Audi. If you or Matthew ever need anything in the future we are only a phone call away. Thanks, Ray and team.

By Charlotte B on 04 August 2020 | Verified purchase

Excellent service from start to finish! Friendly, welcoming staff - lovely, clean cars and show room - excellent cars! Very happy with my choice of vehicle! Warranty and test drives available. Also, recieved a courtesy call a few days after purchase just to check i was still happy with everything.

Reply from Anslow Autos Ltd on 06/08/20

Hi Charlotte, thank you for your fantastic review, i know after speaking to you that you had some rotten luck with some of your previous car purchases so we are very happy to have put you in a car that is perfect for you and your family. We are so pleased to hear that you love the car and we look forward to welcoming you back in the distant future. Kind regards, Ray

By James W on 04 August 2020 | Verified purchase

The guys at Anslow Autos could't have been more helpful and knowledgeable throughout the buying process. I put a decent deposit the car without seeing it as I'm over 200 miles away - and I wasn' t disappointed . The car was in as good condition as they promised me it would be . And the process was painless with no pressure selling whatsoever . Showroom was lovely and clean and everything was nice . If I could find anything to have a little whinge about , maybe the car hadn't been valeted to quite a high enough standard - It probably needed another hour spent on it to really clean up some trim etc, I 'm fussy about clean cars . Maybe its due to COVID But I wouldn't hold it against them and I would recommend them as a dealer 100 % . good work boys - good work

Reply from Anslow Autos Ltd on 04/08/20

Thank you so much for this wonderful review Jim, we were delighted to hear how happy you were with your purchase. We know that buying a car so far away can be risky to say the least so we are glad that it was worth such a long journey for you. In terms of the cleaning of the car we really do appreciate your valuable feedback as it is important to always refine our process and ensure we give the best service we can. If you ever need anything in the future we are only a phone call away and we look forward to dealing with you in the future. Thanks, Joe

By Jamie M on 04 August 2020 | Verified purchase

Professional service from from the initial call all the way through to us driving away. They were very helpful and explained everything as clearly as possible with regards to the features and functions of the car, and even to the point of a courtesy call a few weeks after the purchase to ensure you're happy with the car or if you have any queries. Would certainly buy from them again!

Reply from Anslow Autos Ltd on 04/08/20

Thank you for the kind words Jamie, it is fantastic to hear that you had such a pleasant experience from start to finish with your purchase. Your new Passat is a stunning example and we are so happy to hear that you love the car. I want to reiterate what i said on the courtesy call, if you ever need anything car related, you know where we are and we will be more than happy to assist. Thanks, Joe

By John K on 04 August 2020 | Verified purchase

After scanning the market for a number of weeks through Autotrader, I found a unique spec S5 at Anslow Autos. I first spoke with the owner and arranged a visit and test drive. He and his salesman were both very friendly and knowledgeable and took time to take me around the special features of the car and then left me alone unpressured to make my decision. A couple of minor issues were fixed and they offered to meet me at the railway station to help with collection logistics as I was coming some distance. Overall, the process was friendly and they did all that they promised to do and I now have a very special car, thanks to them and I would recommend them to any other purchaser.

Reply from Anslow Autos Ltd on 04/08/20

Hi John, thank you so much for your review it is greatly appreciated. We pride ourselves on our service and one of the things i have tried to instill into my team is to let the car sell itself by putting you under no pressure during the viewing stage. I am so glad this came across. We always try and go the extra mile with our customers where possible and collecting you from the station is just one of the ways we can ensure your buying experience is as smooth as possible. Thank you for your business and we hope to deal with you again in the future. Kind regards, Ray

By Dave B on 28 July 2020 | Verified purchase

Bought a Range Rover from Anslow Cars what great service no pressure at all Ray the owner was excellent sorted all paperwork out car needed some work doing which was done with no problem Would highly recommend for your next car 5 star

Reply from Anslow Autos Ltd on 29/07/20

Hi Dave, we are delighted to hear that you are happy with the service we have provided and thank you for the kind words. If you ever need anything in the future we are only a phone call or email away. Kind regards, Ray

By Dharmesh S on 30 June 2020 | Verified purchase

Excellent customer service - Honest service! great car - its been 6 months since I bought it and still running smoothly.

Reply from Anslow Autos Ltd on 03/07/20

Hi Dharmesh, thank you so much for your lovely review we are so pleased to hear that you still love your new car after 6 months and remember we are always just a phone call away if you ever need any car related advice. Thanks, Ray