Customer reviews of Anslow Autos Ltd

By Andrew C on 29 October 2020 | Verified purchase

We recently had a purchase from Anslow Autos, I can honestly say that the whole process from A-Z was excellent every thing was as it’s said. Overall They offered an excellent customer service, really helpful staff. I highly recommend Anslow Autos for every one as the customer service they offer is on another level, Excellent in every aspect. Much respect Anslow Autos

Reply from Anslow Autos Ltd on 31/10/20

Thank you so much for the lovely review Andrew. You were an absolute pleasure to deal with from start to finish. We aim to make the whole buying process simple, easy and enjoyable and we are very pleased to hear that you will be recommending us to everyone. If you ever need anything car related you know that we are only a phone call away. Thanks, Joe

By Zoe S on 29 October 2020 | Verified purchase

Jo and Fam was great. Really helpful and let me test drive the car, No pressure sales and easy/straightforward to buy a car. Got the part exchange price I wanted. Would highly recommend.

Reply from Anslow Autos Ltd on 29/10/20

Thanks for you kind words Zoe. It is important for us that we do not put any pressure on our customers, you need time with the vehicle to make sure it is right for you. in these uncertain times due to COVID it is still important that you are able to test drive the car before you commit to purchasing. If you ever need anything in the future do not hesitate to ask us. Thanks, Joe

By Tracy J on 28 October 2020 | Verified purchase

My experience with Anslow Autos was great, couldn't have asked for more. Ray went above and beyond for me, really rated his friendly customer service. I was never pushed to buy anything in a hurry, the ball was in my court. Ray was very knowledgeable about the car I wanted to purchase so could answer all my questions. The car was a very decent price and they even sorted out a few scuffs with their body / paint shop for me so it really was immaculate when I purchased it. Thank you very much, would use again.

Reply from Anslow Autos Ltd on 29/10/20

Hi Tracy, i am so happy that you enjoyed your experience when buying with us. The Jaguar is a stunning car and it needed to be perfect for when you collected it. I always try to lead by example so its pleasing for me that you rated my customer service. If you ever need anything in the future, you know where we are. Kind regards, Ray

By John T on 28 October 2020 | Verified purchase

This was a moderately far place for me to travel, but there was a car I had my heart set on. After much agonising, finally went to view the car. I was a little nervous but I need not have been. The guys at Anslow Autos are fantastic and the reviews so not lie. They sorted out my private plate and no pressure through the process and they did everything there could to accommodate me including picking me up from the train station, Great people, great service, great cars, stunning showroom

Reply from Anslow Autos Ltd on 29/10/20

Thank you so much for the wonderful review John. We know you were extremely hesitant to travel so far to view the car but when we told you it was worth the journey, we meant it. I have spent a great many hours training all of my staff to be as hands on as possible and take car over the smallest of details and i am glad it has come across this way to you. If you ever need anything John you know we are only a phone call away. Kind regards, Ray

By Alan B on 28 October 2020 | Verified purchase

Absolutely fantastic service from the team at Anslow Autos , Very friendly atmosphere, from my point of view from to start to finish is exactly how i want to buy a car. Showroom is spotless and nothing is to much trouble. Would highly recommend to anybody and we shall be back again. Thanks again guys!

Reply from Anslow Autos Ltd on 29/10/20

Thank you for your kind words Alan. We are so happy to hear that our service matched up to your expectations. we take enormous pride on the way we showcase the cars and our staff are always on hand to answer any questions you may have. Thank you for your business and we look forward to welcoming you back in the future. Thanks, Joe

By Danni W on 28 October 2020 | Verified purchase

Really great customer service, was left alone when we were looking round, but couldn’t be more helpful when we had questions. Love my new car, great spec for the price. Dealt with Ray and jo the whole time who was great. Couldn’t have been better 🙂

Reply from Anslow Autos Ltd on 28/10/20

Hi Danni, thank you so much for your review it is greatly appreciated. We pride ourselves on our service and one of the things i have tried to instill into my team is to let the car sell itself by putting you under no pressure during the viewing stage. I am so glad this came across. We always try and go the extra mile with our customers where possible and collecting you from the station is just one of the ways we can ensure your buying experience is as smooth as possible. Thank you for your business and we hope to deal with you again in the future. Kind regards, Ray

By Nikola M on 28 October 2020 | Verified purchase

Jo and Fam was great. Really helpful and let me test drive the car, No pressure sales and easy/straightforward to buy a car. Got the part exchange price I wanted. Would highly recommend.

Reply from Anslow Autos Ltd on 28/10/20

Hi Nikola, thank you for your lovely review. It is important for us to allow our customers to test drive a vehicle before they make the purchasing decision, even during these uncertain times with COVID 19. I am glad you had a great experience with us and look forward to seeing you again in the future. Thanks, Joe

By Alison S on 28 October 2020 | Verified purchase

A fantastic garage, definitely recommend! The Sales Representatives were very friendly and didn't waste you time. Most impressively, the battery on my car died a couple weeks after purchasing the car, yet Anslow Autos promptly paid for and replaced the battery all within 1 day of me contacting them. They look after you and make sure you're happy with your purchase.

Reply from Anslow Autos Ltd on 28/10/20

Thank you for your kind words Alison, we pride ourselves on our aftersales care and we are always on hand to support you if you have any issues with your purchase, even when something is not covered under warranty we will alway do our best to be fair which is why we have so many repeat customers. You know we are only a phone call away should you need anything else car related. Thanks, Ray

By Sam K on 28 October 2020 | Verified purchase

I was very happy with this dealership. From our initial contact through to collecting the Audi was seem less. The showroom on arrival was very clean and well presented, as was the cars on show. Our car had been fully prepared and ready to drive away on arrival. They had also arranged for us to collect our car after hours due to work which was very helpful. All in all the experience for me and my wife was excellent, and we would recommend Anslow Autos to anyone looking for their next used car. Thank you

Reply from Anslow Autos Ltd on 28/10/20

Cheers for the fantastic review Sam. We take great pride in the way we prepare our cars. Jim is a fully trained detailer so it is of great importance to him to ensure that all of our vehicles are presented to the very highest standard. I am glad to hear that you and your lovely wife had a great experience when buying from us and we look forward to meeting the friends you have already recommended us to. Thanks, Joe

By Donna J on 27 October 2020 | Verified purchase

A fantastic garage, definitely recommend! The Sales Representatives were very friendly and didn't waste you time. Most impressively, the battery on my car died a couple weeks after purchasing the car, yet Anslow Autos promptly paid for and replaced the battery all within 1 day of me contacting them. They look after you and make sure you're happy with your purchase. Dan

Reply from Anslow Autos Ltd on 28/10/20

Thank you for your kind words Donna, we pride ourselves on our aftersales care and we are always on hand to support you if you have any issues with your purchase, even when something is not covered under warranty we will alway do our best to be fair which is why we have so many repeat customers. You know we are only a phone call away should you need anything else car related. Thanks, Ray