Customer reviews of Anslow Autos Ltd

By Scott S on 12 December 2020 | Verified purchase

Very good company provided me with my perfect car and very helpful

Reply from Anslow Autos Ltd on 12/12/20

Hi Scott, Thanks so much for the fantastic feedback, we really appreciate it! Kindest regards, Ray

By Dan G on 11 December 2020 | Verified purchase

A fantastic garage, definitely recommend! The Sales Representatives were very friendly and didn't waste you time. Most impressively, the battery on my car died a couple weeks after purchasing the car, yet Anslow Autos promptly paid for and replaced the battery all within 1 day of me contacting them. They look after you and make sure you're happy with your purchase.

Reply from Anslow Autos Ltd on 12/12/20

Firstly Dan, thank you for taking the time to leave such a thorough and detailed review of your experience of our business. We try to ensure that buying a car from ourselves is as smooth a process as possible and always pressure free! If you need any help or advice with anything car related in the future don’t hesitate to get in touch and thank you for choosing Anslow Autos for your latest vehicle. Kind Reagrsd, Ray

By Johnny T on 05 December 2020 | Verified purchase

Gave me all the details I needed when phoning up on a Sunday to enquire. Filled me in on every step of the process and kept in regular contact for any questions I had. Car was in great condition as advertised.

Reply from Anslow Autos Ltd on 07/12/20

Thank you for the kind words Johnny, during these uncertain times it is very important for us more than ever to be completely transparent when it comes to the condition of the vehicle as well as maintaining an open line of communication with our customers throughout the purchasing process. I am so glad to hear that my team met the expectations and i wanted you to know that if you ever need anything car related, do not hesitate to give us a call. Thanks, Ray.

By Mike C on 30 November 2020 | Verified purchase

Another great experience with Anslow Autos. Ray and his team will keep you updated from start to finish with a very personal professional service. Cars are prepared to the highest standard with Rays attention to detail being as high as my own. Great friendly atmosphere with no pressure, from the moment you walk in the pristine showroom you will feel at ease. This is my forth dealing with the garage and they never disappoint. Would highly recommend for hassle free car purchase where you feel like a valued customer not just a number. Thankyou to Ray and the team keep up the good work and great customer service.

Reply from Anslow Autos Ltd on 04/12/20

Thank you for your kind words Mike, we are always so grateful for your custom and i am pleased to hear that once again my team and i didnt disappoint when it comes to the service we offer. Buying a vehicle should be an exciting and enjoyable process and i always aim to instil a sense of pride in our work in my team. We look forward to welcoming you back in the distant future when it is time for you to upgrade once again. You know where we are if you ever need anything car related, thanks. Ray

By Alan G on 28 November 2020 | Verified purchase

Excellent.. the guys from anslow sold us a beautiful bmw convertible..very helpful..5*****

Reply from Anslow Autos Ltd on 29/11/20

Thank you Alan for the 5 star review. We are pleased to hear you had a positive experience with us here at Anslow Autos and we look forward to seeing you again. From the team at Anslow Autos

By Jodan B on 27 November 2020 | Verified purchase

Every aspect of my purchase went very smoothly and the owner was ways on the other end of the phone whenever needed. This was my second purchase from them and I will definitely be using Anslow Autos again in the future.

Reply from Anslow Autos Ltd on 28/11/20

Thanks for the great review Jodan, you were a pleasure to deal with once again and we are happy to hear that we offered you another smooth purchasing experience. I am looking forward to welcoming you back in the distant future for your 3rd purchase from Anslow Autos. Thanks, Joe

By Richard R on 27 November 2020 | Verified purchase

In the 60plus years I have bought many cars ranging from one of the 1st Minis in 1969 to E Types and 911 Turbos and all of them were inspected and test driven by a very fussy and fastidious me ! So it was with some trepidation that I contacted Ray to buy my 1st car sight unseen ! I needn't have worried ....the service I received from Ray was exceptional . On the phone he walked me round the car explaining in close detail everything about the car.All my questions were answered honestly and precisely . An excellent deal was struck with my P/Ex and that included delivering my new car to my home address 2 days later ! Wonderful god old fashioned service. An altogether exceptional experience ...and the new car is totally as described and as near to a new car as is possible ! Well done Ray and thanks to Ram for taking the time to deliver it to me . 10 out of 10 !

Reply from Anslow Autos Ltd on 28/11/20

Thank you for your amazing review Richard. We understand more than anyone that in these trying times we have all had to adapt and push out of our comfort zone so we would just like to thank you for trusting us with your new car purchase. We have found our walkaround video calls extremely helpful to potential customers and it is important to be completely honest when appraising the vehicle just as we would when sourcing stock in the first place. I am so pleased to hear that we met your expectations and that you received such good service from Fam as well when delivering the vehicle. We are only a phone call away if you ever need anything car related. Kind regards, Ray.

By Carl C on 24 November 2020 | Verified purchase

Excellent service from first walking in,to when I drove our new car away! a small but well stocked fantastic looking showroom.Ray welcomed me on entry,offered me a drink,then left me to view the car.no hard sell or I would of walked straight out!! Had the car a few weeks now and are over the moon.

Reply from Anslow Autos Ltd on 27/11/20

Hi Carl, thank you so much for your kind words. I am delighted that we met your expectations when visiting us. We beleive that the customer should be given time to view a vehicle at their own pace with out us interferring but it is important that we are always on hand should you need any more information about it. I am delighted this came across and i look forward to welcoming you back in the distant future when its time for an upgrade. Thanks, Ray

By Tim R on 11 November 2020 | Verified purchase

The gentleman I dealt with were very helpful and professional, they were kind enough to deliver the vehicle 40 odd miles away. They gave great advice and we’re all round a pleasure to deal with

Reply from Anslow Autos Ltd on 12/11/20

Thank you for your review Tim, in these unprecedented teams we are always looking for ways we can maintain our high levels of customer service even from a distance. I am pleased to hear that my team were helpful and professional and we hope you have many happy miles in your new car. Thanks, Ray.

By Richard J on 01 November 2020 | Verified purchase

Honest, Painless, Efficient, Considerate and highly Knowledgeable. A true example of what the personal touch should look like. These guys see a person and not just another sale. Nothing pressured. No hassles, relaxed negotiations. They went above and beyond. Unbelievable! Gave me complete peace of mind, which we all know, is close to priceless.

Reply from Anslow Autos Ltd on 12/11/20

Hi Richard, thank you so much for your kind words it is so pleasing to hear that my team went above and beyond for you. Customer Service is of upmost importance to us. We know that purchasing a new car is a big commitment and i have tried to create a stress free process because i believe that buying a car should be an enjoyable experience. If you ever need anything car related in the future please do not hesitate to pick up the phone. Kind regards, Ray.