Customer reviews of Anslow Autos Ltd

By Alan B on 28 October 2020 | Verified purchase

Absolutely fantastic service from the team at Anslow Autos , Very friendly atmosphere, from my point of view from to start to finish is exactly how i want to buy a car. Showroom is spotless and nothing is to much trouble. Would highly recommend to anybody and we shall be back again. Thanks again guys!

Reply from Anslow Autos Ltd on 29/10/20

Thank you for your kind words Alan. We are so happy to hear that our service matched up to your expectations. we take enormous pride on the way we showcase the cars and our staff are always on hand to answer any questions you may have. Thank you for your business and we look forward to welcoming you back in the future. Thanks, Joe

By Danni W on 28 October 2020 | Verified purchase

Really great customer service, was left alone when we were looking round, but couldn’t be more helpful when we had questions. Love my new car, great spec for the price. Dealt with Ray and jo the whole time who was great. Couldn’t have been better 🙂

Reply from Anslow Autos Ltd on 28/10/20

Hi Danni, thank you so much for your review it is greatly appreciated. We pride ourselves on our service and one of the things i have tried to instill into my team is to let the car sell itself by putting you under no pressure during the viewing stage. I am so glad this came across. We always try and go the extra mile with our customers where possible and collecting you from the station is just one of the ways we can ensure your buying experience is as smooth as possible. Thank you for your business and we hope to deal with you again in the future. Kind regards, Ray

By Nikola M on 28 October 2020 | Verified purchase

Jo and Fam was great. Really helpful and let me test drive the car, No pressure sales and easy/straightforward to buy a car. Got the part exchange price I wanted. Would highly recommend.

Reply from Anslow Autos Ltd on 28/10/20

Hi Nikola, thank you for your lovely review. It is important for us to allow our customers to test drive a vehicle before they make the purchasing decision, even during these uncertain times with COVID 19. I am glad you had a great experience with us and look forward to seeing you again in the future. Thanks, Joe

By Alison S on 28 October 2020 | Verified purchase

A fantastic garage, definitely recommend! The Sales Representatives were very friendly and didn't waste you time. Most impressively, the battery on my car died a couple weeks after purchasing the car, yet Anslow Autos promptly paid for and replaced the battery all within 1 day of me contacting them. They look after you and make sure you're happy with your purchase.

Reply from Anslow Autos Ltd on 28/10/20

Thank you for your kind words Alison, we pride ourselves on our aftersales care and we are always on hand to support you if you have any issues with your purchase, even when something is not covered under warranty we will alway do our best to be fair which is why we have so many repeat customers. You know we are only a phone call away should you need anything else car related. Thanks, Ray

By Sam K on 28 October 2020 | Verified purchase

I was very happy with this dealership. From our initial contact through to collecting the Audi was seem less. The showroom on arrival was very clean and well presented, as was the cars on show. Our car had been fully prepared and ready to drive away on arrival. They had also arranged for us to collect our car after hours due to work which was very helpful. All in all the experience for me and my wife was excellent, and we would recommend Anslow Autos to anyone looking for their next used car. Thank you

Reply from Anslow Autos Ltd on 28/10/20

Cheers for the fantastic review Sam. We take great pride in the way we prepare our cars. Jim is a fully trained detailer so it is of great importance to him to ensure that all of our vehicles are presented to the very highest standard. I am glad to hear that you and your lovely wife had a great experience when buying from us and we look forward to meeting the friends you have already recommended us to. Thanks, Joe

By Donna J on 27 October 2020 | Verified purchase

A fantastic garage, definitely recommend! The Sales Representatives were very friendly and didn't waste you time. Most impressively, the battery on my car died a couple weeks after purchasing the car, yet Anslow Autos promptly paid for and replaced the battery all within 1 day of me contacting them. They look after you and make sure you're happy with your purchase. Dan

Reply from Anslow Autos Ltd on 28/10/20

Thank you for your kind words Donna, we pride ourselves on our aftersales care and we are always on hand to support you if you have any issues with your purchase, even when something is not covered under warranty we will alway do our best to be fair which is why we have so many repeat customers. You know we are only a phone call away should you need anything else car related. Thanks, Ray

By Masood R on 27 October 2020 | Verified purchase

A fantastic garage, definitely recommend! The Sales Representatives were very friendly and didn't waste you time. Most impressively, the battery on my car died a couple weeks after purchasing the car, yet Anslow Autos promptly paid for and replaced the battery all within 1 day of me contacting them. They look after you and make sure you're happy with your purchase.

Reply from Anslow Autos Ltd on 28/10/20

Thank you for your kind words Masood, we pride ourselves on our aftersales care and we are always on hand to support you if you have any issues with your purchase, even when something is not covered under warranty we will alway do our best to be fair which is why we have so many repeat customers. You know we are only a phone call away should you need anything else car related Masood. Thanks, Ray

By Elliott H on 27 October 2020 | Verified purchase

I’ve known Joe since I was 2 years old, and he said he could help me out with a new car. He got the one I wanted, sorted it very quickly. I’ve been recommending both him and Anslow Cars. Will definitely be back and will tell anyone wanting a new car to use you guys.

Reply from Anslow Autos Ltd on 28/10/20

Thanks for the great review Elliott. A lot of people do not know that we also source cars as well as buying and selling them. I am so glad to hear that Joe was able to find you the exact BMW you were looking for, we have spent many years building up a network of contacts across the automotive industry that allows us to find the car you want at the price you want. We look forward to dealing with you again in the future. Kind regards, Ray

By Jess A on 26 October 2020 | Verified purchase

5*. Found a great car, let me go see it before it was even on the website. They sprayed the rims and wing mirrors for me. Sorted 4 tyres. I know if I have any problems, which I'm sure I won't, I know they'll sort me out.

Reply from Anslow Autos Ltd on 27/10/20

What a lovely review Jess, thank you so much. We are so pleased to hear that you are happy with your new BMW and that you took advantage of our great bolt on packages with your alloys and wingmirrors. We love selling to local people like yourself as it allows us to offer an even higher standard of aftercare. You are welcome to pop in for a coffee anytime you like. Kind regards, Ray and the team.

By Andrea S on 26 October 2020 | Verified purchase

Great experience and the fastest I’ve ever bought a car. I felt comfortable and not at all pressured at any time and reassured that if I have any further questions or need help, I can phone their after sale service. I would recommend Anslow Autos Ltd to my friends and family.

Reply from Anslow Autos Ltd on 27/10/20

Thank you for your lovely review Andrea. We aim to make the buying process as enjoyable as possible and our no pressure experience is something we pride ourselves on. Like Ray mentioned to you if you ever need anything car related in the future, we are only a phone call away. Thanks, Joe